FREQUENTLY ASKED QUESTIONS
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If you can't find the answer to your question on this page, simply contact us for more help with your enquiry.
UK Standard Delivery: £4.49 – 2-4 working days (Free on orders over £50)
UK Express Delivery: £7.99 – 1-2 working days
We ship orders Monday to Friday. Orders placed over the weekend or on Bank Holidays will be processed on the next working day.
Yes, all orders are sent on a tracked delivery service. You’ll receive a tracking number once your order has been dispatched.
We currently only deliver to mainland UK from this website. For international delivery, please contact us for more details.
We accept all major credit cards (excluding American Express), as well as PayPal and Shop Pay.
To return your purchase, please email us at hello@c-atherley.com or write to us at:
C.Atherley
2 Lonsdale Road
London
NW6 6RD
United Kingdom
Our range is infused with a unique 100% natural blend of eight essential oils, each fragrance matched to a particular plant, starting with the Radens variety. We are proud to say that all our fragrances are hand blended and 100% natural, containing only essential oils and botanicals.
Yes, all our products are 100% vegan, PETA certified, and do not include any animal-derived substances. None of our products have been tested on animals.
Our products are formulated and bottled in the British countryside, with origins in the Cotswolds and hand-blended by a master perfumer in Somerset. We produce in small batches to ensure optimum freshness.
Sustainability and staying local are at the heart of the C.Atherley philosophy. Our packaging is primarily glass, recycled plastic, or aluminium, all of which can be reused, refilled, or recycled. We also use Prevented Ocean Plastic (POP) for some of our bottles, which is recycled plastic collected from at-risk coastal communities.
Yes, all our products are 100% GMO-free, meaning they have not been made using any bioengineering, genetic engineering, or modern biotechnology.
You can find our products in select boutique stores across the UK and the US, as well as at our London Flagship store. Please visit our Stockists page to find a location near you.
Currently, we do not offer in-store pickup for online orders, but our stockists carry a wide range of our products for you to purchase directly.